About US
Our Story
The Vessage began with a simple observation: beautifully designed vases were often priced far beyond the reach of people who genuinely love styling their homes. Many luxury decor brands charge heavy markups, putting great design behind a barrier that most can’t access.
We wanted to change that.
So we started curating sculptural, artful vases that look and feel luxurious — without the inflated pricing. Pieces chosen for their form, texture, and presence, made for people who appreciate good design and want their home to feel admired and refined.
Our Mission
Our mission is to make refined, design-forward vases accessible to people who value a beautifully styled home. We curate pieces for their form, texture, and presence — ensuring our vases add a sense of elegance and quiet prestige to the spaces it enters.
What Makes Us Different
• A curated collection focused on refined, design-forward vases.
• Honest product representation.
• Transparent fulfillment and reliable tracking.
• Friendly, accessible customer support.
How Our Fulfillment Works
Since we don’t produce our own inventory, items are sourced from our supplier partners once an order is placed. Our warehouse team then inspects, packs, and ships it directly to you. Tracking is provided once ready.
Shipping & Handling
We work with reliable fulfillment partner to ensure careful packaging and timely delivery. Every shipment includes tracking, and we remain available for support throughout the process.
Returns & Refunds
We offer refunds or replacements for:
• Items that arrive damaged, defective, or incorrect
• Orders lost in transit
To request a refund/replacement, please contact us at: contact@thevessage.com within 30 days of delivery with photos or videos of the issue.💡 No returns are accepted for change of mind once an order has shipped.
Customer Support Promise
We believe great service matters. If you have questions about products, delivery, or an existing order, our support team is here to help within 12 hours.
Who's Behind All This?
The Vessage is owned and operated by The Craftillery LLC, a registered company in the United States.
All operations, including payments, are handled under this business entity to ensure transparency, reliability, and a professional shopping experience.
Business Name: The Craftillery LLC
Registered In: Wyoming
Type: Limited Liability Company
Founder: Md. Abid Islam
Contact Information
You can reach us at:
• Email: contact@thevessage.com
• Contact Form: https://thevessage.com/pages/contact