FAQs
Have a question ? We are here to help.
Is the Shipping Free?
Yes! We offer free shipping on all orders, for all locations.
What happens if my vase arrives damaged?
If your item arrives damaged, is lost in transit, or you receive the wrong one, we’ll refund you in full or send a replacement right away.
How long will shipping take?
Orders are typically delivered within the following timeframes (handling time included):
- United States: 20–35 days
- Other Supported Countries: 13–25 days
Delivery estimates for each product are shown on the product page.
Can I return the vase if I change my mind?
Sorry, we don’t accept returns for change of mind. Since vases are fragile and costly to ship, we only issue refunds for damage, loss, or order mistakes on our part.